Reference

uno89 Privacy Policy For Your Account

uno89 Privacy Policy explains how we collect, use and protect the details connected with your account, wallet status and device access.

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CONTACT ROUTES

Privacy Help Near Your Account

A clear contact route helps you ask about the Privacy Policy without sending sensitive wallet credentials.

Account messages Use the support route linked with your account when you need a copy of personal data, a correction to your phone detail or clarification about how login events are recorded. We may ask for phone verification before discussing account-specific records.
Wallet status For a DANA, OVO, GoPay or QRIS reference, send the transaction time, amount and visible status rather than a wallet password. We use those details to locate the record, explain a pending match and keep the payment enquiry tied to your account.
Security concern If you suspect someone used your account, contact support promptly and tell us the device and approximate login time. We can guide a password change, review recent access signals and explain which security records may be retained for the enquiry.
DATA CONTROLS

Inside uno89 Data Handling

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Collection

We collect details when you open an account, verify your phone, sign in, contact support or submit a wallet reference. The fields vary by action, so a payment-status question does not require a full description of your device or unrelated activity.

Use

Account and device details help us keep sign-in working, detect unusual access and connect a payment reference with the correct account. Support messages help us answer your request, while service records help us trace what happened during a specific account step.

Cookies

Our website may use cookies or similar browser storage for session continuity, security checks and selected preferences. You can adjust cookie controls in your browser. Blocking some storage can require another sign-in or prevent a requested account action from completing.

Security

Keep your password and phone verification codes private, and sign out on a shared device. We use account access signals and verification steps to examine suspicious activity. Support will not need your wallet password to check a DANA, OVO, GoPay or QRIS reference.

Retention

We retain account, payment and support records for the period needed to operate the service, resolve disputes, protect accounts or meet legal duties. Retention can differ by record type, and deletion may not remove records that rules require us to keep.

Your request

To ask about a copy, correction or other Privacy Policy request, contact us through the account support path with your identifier and request details. We may verify ownership before responding, and we will explain any limit that depends on local law.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the account, wallet and device questions you may have before opening an account with uno89. We keep the wording tied to actual steps such as phone verification, QRIS status checks, browser cookies and support contact. If your request concerns a legal right or access condition, the response depends on local law.

The uno89 Privacy Policy covers data connected with account opening, phone verification, sign-in, support messages, device access and payment references. It explains why we use those details, how cookies may work in your browser, how records are retained and how you can contact us with a data request.

Do not send a DANA or QRIS password to us through support. We may handle a transaction reference, time, amount and visible status to match a payment with your account, but wallet credentials and one-time codes should remain private with you.

Phone verification helps us confirm that an account request belongs to you and supports account access after sign-in. We may retain the verification result, related account identifier and security event for service operation, account protection or a legal duty where local law permits.

Yes, contact us through the account support path and describe the detail that needs correction. Include your account identifier, but not your password or verification code. We may confirm ownership before changing a phone detail or other record, and the response depends on local law.

Send a clear request through account support stating whether you want a copy, correction or explanation of a record. Mention the relevant login, support message or wallet reference if known. We may verify your identity first and will explain any restriction that depends on local law.

Our mobile browser path may use cookies or browser storage to maintain a session, apply security checks and remember selected settings. You can change cookie controls in your browser. If storage is blocked, you may need to sign in again or repeat an account step.

We keep payment references for as long as needed to match account activity, answer a status enquiry, resolve a dispute, protect the service or meet legal duties. A DANA, OVO, GoPay, QRIS, bank transfer or virtual account record can therefore have its own retention period.

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